At 100cuci net, your privacy is not just a formality — it is a genuine priority. This document clearly explains how we collect, use, store, and protect your personal data as a member of our platform.
Six core privacy protection principles that form the foundation of trust for millions of 100cuci net members in Malaysia.
All data transmitted between your device and 100cuci net servers is protected by 256-bit SSL encryption — the same level of security used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 threat monitoring. No unauthorized access is permitted.
Only authorised personnel may access member personal data, and only for designated purposes. All access is logged and reviewed on a regular basis.
You may request access to, correction of, or deletion of your personal data at any time. We make this process easy through your account settings or by contacting our support team.
100cuci net has never and will never sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial purposes.
Our Privacy Policy is aligned with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are fully respected under local law.
When you register and use the 100cuci net platform, we collect several categories of information to enable us to provide a safe, seamless, and responsible service. Every piece of information collected has a clear purpose, and we do not collect data beyond what our operations require.
This is information you personally provide when registering an account, submitting verification documents, or communicating with our team:
As you browse and use our platform, our systems automatically record certain technical information for security and service improvement purposes:
In certain situations, we may receive information about you from legitimate service providers, including third-party identity verification providers used in the KYC process, as well as payment service providers for transaction verification purposes.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | KYC verification, legal compliance |
| Contact | Email, phone number | Communications, customer support |
| Financial | Bank details, transaction records | Payment processing, fraud prevention |
| Technical | IP, device, session logs | Security, platform improvements |
| Behaviour | Betting records, game history | Responsible gaming, personalisation |
100cuci net uses your personal data responsibly and only for legitimate purposes. Below is a detailed description of how your information is used in the day-to-day operations of our platform.
Core platform functions depend on the information you provide. We use your data to create and manage your account, process deposits and withdrawals securely, verify your identity through KYC, and ensure you receive the bonuses and promotions you are entitled to.
Protecting the platform ecosystem from fraud, money laundering, and illegal activity is our top priority. Technical and behavioural data is used to detect suspicious patterns, verify that each account is accessed by its legitimate owner, and comply with AML (Anti-Money Laundering) legal requirements in force in Malaysia.
We analyse usage data in aggregate and anonymised form to understand how members interact with the platform, identify areas that need improvement, and optimise the user interface for ease of use, especially on mobile devices.
Your contact information is used to send important account notices, security updates, promotional information (if you have agreed to receive it), and responses to customer support enquiries you submit.
Data Minimisation Principle: 100cuci net upholds the principle that we only collect and use data that is strictly necessary for the stated purposes. We do not collect data beyond what is required, and we regularly review our data retention needs.
We understand that your trust depends on how well we protect your sensitive information. That is why 100cuci net continuously invests in the latest security infrastructure to keep your data protected at all times.
All communications between your browser or app and 100cuci net servers are secured using TLS 1.3 protocol with AES-256 encryption. This means every piece of information you submit — including passwords, financial information, and personal data — cannot be intercepted or read by unauthorised parties in transit.
Sensitive data such as identification card numbers, bank account information, and KYC documents are stored in encrypted format in our database. Even in the highly unlikely scenario where our servers are accessed without authorization, the data cannot be read without the appropriate encryption key.
Access to member data is strictly controlled through a role-based access control (RBAC) system. Every staff action involving member data is automatically logged and reviewed by our internal security team. Third-party security audits are conducted regularly to verify the effectiveness of our protective measures.
The 100cuci net cybersecurity team operates 24/7 to monitor and respond to any potential threats. Our vulnerability disclosure programme allows security researchers to report discovered issues responsibly.
We encourage all members to enable two-factor authentication (2FA) on their accounts as an added layer of protection. With 2FA enabled, even if someone else knows your password, they still cannot log in to your account without the verification code sent to your mobile phone.
100cuci net does not sell, rent, or share your personal data for third-party advertising purposes. However, there are limited situations where we need to share certain information with trusted parties in order to deliver our services.
We work with a number of third-party service providers that help us operate the platform, including payment processing providers that handle your deposit and withdrawal transactions, identity verification service providers for KYC, cloud computing providers that store our data securely, and customer support platforms that help us handle your enquiries.
All these service providers are bound by strict data protection agreements and may only use your data for the purposes specified.
We may be required to disclose certain information to authorities if ordered by a court, law enforcement agency, or relevant regulatory body. In such cases, we will endeavour to disclose only the minimum information necessary and will notify you if permitted to do so by law.
100cuci net has never and will never share your personal data with advertisers, marketing companies, or data brokers for any commercial purpose. If you receive marketing communications claiming to be from 100cuci net that you never consented to, please contact our security team immediately.
Should 100cuci net be involved in any merger, acquisition, or asset sale, members' personal data may be transferred as part of that transaction. We will provide clear notice to all members before their data becomes subject to a different privacy policy.
The 100cuci net platform uses cookies and similar tracking technologies to enhance user experience, maintain login session security, and understand how our platform is used. This section explains the types of cookies we use and how you can manage them.
These cookies are required for core platform functions and cannot be disabled. They are used to maintain your login session while browsing the platform, save your security and language preferences, and prevent cross-site request forgery (CSRF).
We use analytics cookies to collect aggregated and anonymised information about how the platform is used. This data helps us understand which pages are visited most frequently, where users encounter difficulties, and how we can improve the overall experience.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and experience of the platform. Instructions for managing cookies are available in your browser's help documentation.
Important Note: Disabling essential cookies may prevent you from logging in or using certain features of the 100cuci net platform. We recommend keeping the default cookie settings for the best experience.
We do not retain your personal data longer than is necessary for the original purpose of collection, or for as long as required by applicable law.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account information | For as long as the account is active | Ongoing service provision |
| KYC records and identity verification | 5 years after account closure | AML compliance and regulatory requirements |
| Financial transaction records | 7 years | Tax and financial legal requirements |
| Support communication logs | 3 years | Dispute resolution and quality control |
| Technical log data | 90 days | Security and technical analysis |
| Marketing data (with consent) | Until you withdraw consent | Marketing communications with consent |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you. The deletion process follows strict procedures to ensure data cannot be recovered.
As a 100cuci net member and as an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of all personal data we hold about you. We will provide this information within 21 working days.
If your personal data is inaccurate or outdated, you have the right to request a correction. You may also update your information through your account settings.
You may request the deletion of your personal data under certain circumstances, subject to applicable legal retention requirements.
For processing based on your consent (such as marketing communications), you may withdraw your consent at any time without affecting your account.
You have the right to object to the processing of your personal data for specific purposes. We will assess your objection and respond within a reasonable timeframe.
If you believe your privacy rights have been violated, you have the right to file a complaint with the Department of Personal Data Protection Malaysia.
To exercise any of the above rights, please contact our data protection team. We will verify your identity before processing any request to ensure no unauthorised party can access or delete your data.
100cuci net services are exclusively for individuals aged 18 years and above only. We do not intentionally collect, store, or process any personal data from individuals who are underage.
If we suspect or discover that a user under the age of 18 has successfully registered, the account in question will be suspended immediately and all related data will be fully deleted in accordance with our child protection procedures.
If you are a parent or guardian and believe your child has registered an account on our platform, please contact our support team immediately. We will take swift action to investigate and resolve the matter.
Online wagering is only for individuals aged 18 and above. 100cuci net encourages parents to use parental control software to prevent children from accessing online gambling platforms. Visit Responsible Gaming for more information.
We reserve the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to the services we offer. Any changes made will take effect immediately upon publication of the updated version on this page.
In the case of significant amendments — particularly those involving changes to how we use or share your data — we will notify you via a prominent notice on the platform, an email to the address registered to your account, or through in-app notifications on the 100cuci net mobile app.
We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information. The most recent update date is always displayed at the top of this document.
Continued use of the platform after changes are published will be considered as your acceptance of the updated version of the Privacy Policy. If you do not agree with the amendments made, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact our Data Protection Officer team.
We are committed to responding to all privacy-related enquiries within 5 working days. For more complex cases requiring further investigation, we will provide an initial update within 5 days and resolve the case within a maximum of 21 working days.
You may also visit the FAQ ours for answers to frequently asked questions about privacy and account security. For more information about your rights as an online gambling platform user, visit the Responsible Gaming ours.
Register your 100cuci net account with confidence — your privacy and security are protected by a transparent policy, up-to-date encryption, and a dedicated security team. Enjoy a safe, fair, and responsible sports betting and casino gaming experience.
Responsible wagering — for users aged 18 and above only.